Frequently Asked Questions
Products
Where are Monte Adentro Foods products made?
Our sauces are crafted in small batches with fresh, natural ingredients, inspired by traditional Puerto Rican recipes.
Do the sauces contain preservatives or artificial flavors?
No. All of our sauces are 100% natural, free from preservatives and artificial flavor enhancers.
Are the products vegan or gluten-free?
Yes. Most of our sauces are vegan and gluten-free. Please check each product description for details.
How should I store the sauces after opening?
Refrigerate after opening and consume within 3 weeks for best flavor and freshness.
What dishes pair best with Monteadentro sauces?
They are versatile and pair wonderfully with meats, poultry, seafood, pasta, tacos, salads, and of course, the traditional Sancocho Boricua.
Orders and Shipping
Where can I buy Monte Adentro products?
You can purchase them through our online store and at select retailers across the U.S. and Puerto Rico.
Which states do you ship to?
We ship to most U.S. states, including Florida, New York, Texas, Illinois, Georgia, and more.
How long does shipping take?
Usually between 3 to 7 business days, depending on the customer’s location and the shipping option selected.
How can I track my order?
You will receive a confirmation email with a tracking number as soon as your order is processed and shipped.
Can I change or cancel my order after placing it?
Yes, you may request changes or cancellation within the first 24 hours after purchase, as long as the order hasn’t been shipped yet.
Policies & Wholesale
What is your return policy?
Since these are food products, we cannot accept returns once packaging has been opened. If the product arrives damaged or incorrect, we offer a replacement or refund.
Do you offer wholesale discounts?
Yes, we provide special pricing for restaurants, distributors, and authorized retailers.
How can I apply to become a distributor?
You can leave your details in our wholesale inquiry form. Our sales team will contact you to review your request.
What are the requirements for wholesale purchases?
We usually require a minimum order and your business information. Each case is reviewed individually.
Can I receive samples before placing a wholesale order?
Yes. In some cases, we provide tasting packages or starter kits for potential wholesale partners.
Grow With Monte Adentro
Looking to distribute gourmet Puerto Rican flavors? Leave your details and our team will contact you with exclusive wholesale opportunities.
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